Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)2017-05-22T15:23:44+10:00
Do you confirm appointments?2017-05-22T15:23:55+10:00

Yes. Healthier You endeavours to send SMS reminders to all booked clients on the prior business day, if we have your mobile phone details. If not, Healthier You will contact you via phone to confirm your appointment.

Can I claim under Medicare?2015-07-24T02:30:53+10:00

Healthier You accept doctors’ referrals and bulk bill for referrals under the Enhanced Primary Care (EPC) scheme.

The EPC scheme provides 5 Medicare rebated visits to allied health professionals per calendar year. This scheme is for people with a chronic illness such as diabetes, hypertension or high cholesterol. To be eligible for this rebate you must have received an EPC plan from your doctor before your consultation with the dietetian. Please bring your Enhanced Primary Care plan with you to your first appointment.

Do I need a referral to visit you?2015-07-24T02:37:38+10:00

No. You do not need a referral to visit us at Healthier You. You will be charged as a private patient which typically attracts a rebate from private health insurance.

Can I claim on private health insurance?2016-01-07T16:43:55+11:00

Most private health funds provide rebates for dietitians. The refund will be dependent on your level of cover. Please contact your health fund to enquire how much you can claim back for each visit and any annual limits that they may impose.

We have a HICAPS machine at our main Port Macquarie office so rebates can be immediately claimed and processed so that you will only be required to pay the gap. At other locations, we will provide you with a receipt so you can claim back from your fund directly.

Are you a DVA provider?2016-01-07T16:42:46+11:00

We are a provider for DVA (Department of Veterans Affairs). If you have a gold card, please see your doctor for a referral and your appointments will be covered in full by DVA.

How do dietitians stay up to date?2016-01-07T16:44:20+11:00

Each year, Accredited Practising Dietitians must complete a minimum of 30 hours continuing education to regain their accreditation the following year. Such education includes attendance at conferences, symposia and major dietetics meetings.

Each year, all Healthier You dietitians attend a minimum of one major national or international dietitians’ conference to learn the latest in nutritional strategies. Each dietitian at Healthier You has particular areas of interest and, as such, Healthier You provides a comprehensive program for a range of nutritional issues and medical conditions.

What is the difference between a dietitian and a nutritionist?2017-05-22T15:23:55+10:00

In Australia, a person can only call themselves a dietitian if they are accredited by the Dietitians Association of Australia (DAA).

Therefore, in Australia, all dietitians are considered to be nutritionists however, nutritionists without a dietetics qualification cannot take on the specialised role of a dietitian.

However some people who describe themselves as nutritionists (and not Accredited Practising Dietitians) have not attained their qualifications from an accredited program at an approved tertiary institution (which includes substantial theory along with supervised and assessed professional practice in clinical nutrition). Indeed, there is no industry specific assessing authority that assesses the qualifications of nutritionists who are not dietitians.

The services that non-accredited nutritionist offer do not attract Medicare rebates (or DVA rebates).

Hence, by following the advice of Accredited Practising Dietitians, you are assured of getting the most up-to-date, comprehensive, University-trained evidence-based care available.

I don’t live locally. Can I do Skype consultations?2017-05-22T15:23:55+10:00

Yes. Please contact our office for further details and to arrange a suitable appointment time and the Healthier You dietitian will organise a consultation through Skype (or other VOIP preferred methods, such as Google Hangouts).

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